If you have multiple PHP versions on server and PHP CLI version differs from PHP WEB version used by builder then specify correct PHP executable in CRON command.
For example if your are hosting the builder at /var/www/vhosts/sb.mygreatway.com/httpdocs: and you are using PHP version 7.1 then you will need to use cmd below:
cd /var/www/vhosts/sb.mygreatway.com/httpdocs && /opt/plesk/php/7.1/bin/php index.php /api/update-builder
Answer ( 1 )
If you have multiple PHP versions on server and PHP CLI version differs from PHP WEB version used by builder then specify correct PHP executable in CRON command.
For example if your are hosting the builder at /var/www/vhosts/sb.mygreatway.com/httpdocs: and you are using PHP version 7.1 then you will need to use cmd below:
cd /var/www/vhosts/sb.mygreatway.com/httpdocs && /opt/plesk/php/7.1/bin/php index.php /api/update-builder